Privacy Policy

“Exos-Solutions” trade name used by Exos-Solutions S.L is fully aware of the use and treatment that should be given to personal data and by virtue of the existing legal regulations in this regard, has implemented within its organization a system to preserve the security, integrity and confidentiality of data considered personal.

To this end, in addition to fully complying with each and every one of the requirements set forth in Organic Law 15/1999, of December 13, on the Protection of Personal Data and in RD 1.720/07 which approves the Development Regulation of the LO, it guarantees not only legal but fair use of personal data as well as an adequate system to exercise the rights of access, rectification, cancellation and opposition provided for in the aforementioned Organic Law.

The contracting by Users of the services provided on this website will imply their express consent for the use, processing and transfer of data to all entities that directly and indirectly have professional relationships for the provision of said service or to the companies of the GROUP that may be formed at the appropriate time. In any case, and as established in article 27 of the Organic Law on Data Protection, the affected parties will be informed at the time the first transfer of data is made, also indicating the purpose, the nature of the data that has been transferred, and the name and address of the transferee.
“Exos-Solutions” will store all the personal data of its Users in an automated file whose purpose is the management, control, prevention and maintenance of the service to be provided.

Said file complies with all the requirements and guarantees provided in the regulations on Data Protection. “Exos-Solutions” will collect only and exclusively the personal data of the Users, these being at all times adequate, pertinent and not excessive. Users authorize “Exos-Solutions” to automatically process their personal data, also informing them that they can contact the Customer Department of “Exos-Solutions” to exercise their rights of access, rectification, cancellation and opposition by requesting it in writing to our Customer Service Department, by sending an email to the address info@exos-solutions.com or by sending a letter together with a photocopy of their ID to the address located in Valencia at Camino de Vera s/n, Block 9B, P.C. 46022 Valencia (Spain).

“Exos-Solutions” commits to fulfilling its obligation of safekeeping and custody, to the confidentiality and privacy of the transmitted data. “Exos-Solutions” undertakes to adopt the security measures imposed by the Data Protection Law at the corresponding level as well as to adopt the necessary measures to prevent its alteration, loss or unauthorized access, taking into account at all times the state of technology.

Jurisdiction and Legislation These General Conditions are governed by Spanish law. The parties submit, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of Valencia.

In accordance with the provisions of Organic Law 15/1999 of December 13, on the Protection of Personal Data, we inform you that your data will be included in a mixed file owned by “Exos-Solutions Sociedad Limitada” and may be used for the following purposes in each specific case:

– To enable the normal development of the agreed operation, as well as to offer and prepare other operations, services or products of “Exos-Solutions”. The sending of your personal data through this website, for the purpose of making a request for information/budget implies your consent for the inclusion and processing of your data in the CLIENTS file, registered by this company with the AGPD. The data obtained will be used to provide you with the requested service, as well as to carry out the accounting, fiscal and administrative management of the company.

– Facilitate access to the contents offered through the website.

– The study of the use of services by users and visitors.

-Conduct quality studies and satisfaction surveys, as well as to send you commercial and advertising information, including the sending of commercial communications via the email provided or equivalent means, even when you cease to maintain any type of relationship with “Exos-Solutions”, being able to revoke your authorization, at any time, by simply sending an e-mail to info@exos-solutions.com or by communicating it at the headquarters of Exos-Solutions located at Camino de Vera s/n, Block 9B, P.C. 46022 Valencia (Spain). Consent will be understood to be granted unless they express their refusal by marking an X in the following box.

“Exos-Solutions” will not transfer information to third parties without prior consent of users, except in the cases regulated in articles 11 and 12 of the LOPD: When the transfer is authorized by Law; when dealing with data collected from sources accessible to the public; when the transfer to be made is intended for the Ombudsman, the Public Prosecutor or the Judges or Courts or the Court of Auditors, in the exercise of the functions attributed to them; When the transfer is intended for autonomous institutions with functions similar to the Ombudsman or the Court of Auditors.

In the event that personal data is requested from the user by means other than those previously stated, “Exos-Solutions” will expressly and unequivocally communicate to them regarding the conditions under which personal data is collected and the purposes for which it will be used, the obligation to provide it or not, the rights that assist the user, the conditions under which they can be exercised, the recipients of the information, the person responsible for the file and any other complementary information that may be necessary.

The fact that you do not enter the personal data that is required in the contact form may result in “Exos-Solutions” not being able to attend to your request.

Likewise, by accepting this legal notice, you acknowledge that the information and personal data collected are accurate and truthful.
We also inform you that “Exos-Solutions” has implemented the necessary technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss and processing and/or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks arising from human action or the physical and natural environment to which they are exposed. All this, in accordance with the provisions of article 9 of Organic Law 15/1999 on the Protection of Personal Data and Royal Decree 1720/2007, of December 21, implementing the aforementioned Law.

“Exos-Solutions” undertakes to treat your personal data in an absolutely confidential manner and to use it only for the indicated purposes.

The general data that is provided to this page will be registered in a company file of “Exos-Solutions” with the sole purpose of offering you a better service, answering your queries and/or providing you, if you wish, with information about news, offers or exclusive promotions.
Under no circumstances will this data be transferred, rented, sold or exchanged with third parties

Confidentiality agreement

The protection of people’s privacy on the Internet is fundamental for the future of electronic commerce and for moving towards a true Internet-based economy. “Exos-Solutions” has developed this privacy policy to demonstrate its clear commitment to secure and privacy-respecting Internet commerce. Below, we offer you more information about our methods of collecting and distributing personal information on our website. The mandatory personal data that we will ask you if you wish to register on our page are the following:

– Email address

– Username and password

This data will only be used to offer you pre-sale assistance and so that you can use some services on our page, and in no case for any other function. Said data will NOT be shared or sold to other companies, and will be deposited in a confidential file with restricted access.

Email addresses:

If you provide us with your email address, we will contact you only through this channel. We will NOT use your contact email or phone for commercial purposes NOR outside our company. You can ask us at any time not to send you more mail, consult the customer service section.

IP Addresses

We will only use your IP address (never the email address) to identify problems with our server, administer our Website or compile anonymous geographic information about our visits. Our system blocks certain IP addresses that may be the source of fraudulent transactions or malicious programs. If you cannot access our purchase pages, your IP address may have been blocked by mistake. In that case, contact us so we can solve the problem.

Advertising

We DO NOT work with advertising networks that supply advertisements to websites based on their own cookies.
Our website DOES NOT have any external advertising.

Forms

Our website may contain forms to request information, products and services. The only mandatory information you will need to include will be your first and last name, email address and contact phone number, necessary to be able to respond to your request. Your email will not be used for commercial purposes. With the information you provide us, we will try to improve our page, products or services.